Overview
ACS Professional Staffing is looking for an employee to work remotely with our client. This Business Systems Analyst 3 position supports the implementation, enhancement, and ongoing maintenance of HR technology and business application solutions, including Workday. The role partners with business stakeholders and technical teams to analyze requirements, recommend system improvements, and support configuration, testing, reporting, and training efforts. This position also serves as a key resource for system-related projects and operational support, helping ensure business applications effectively meet organizational needs.
This full-time position is open to qualified candidates residing in Oregon, Washington, Idaho, or Montana.
Responsibilities
- Provide business analysis expertise to design solutions and provide data in support of the HR function and HR systems.
- End-to-End configuration and support of Workday solutions.
- Collaborate on the product vision and multi-year roadmap for Workday, ensuring alignment with Client Human Capital and Information Technology objectives.
- Provide analysis of Workday modules not currently in use and provide recommendations for possible future implementation.
- Drive end-user adoption of Workday features through development of comprehensive documentation, user guides, and training.
- Leverage Workday reporting and analytics to identify trends and provide actionable recommendations for process optimization.
- Manage lifecycle of Workday integrations, from discovery and requirements gathering to deployment, maintenance, and sunsetting.
- Champion continuous improvement by analyzing process deficiencies and proposing design changes that improve effectiveness and reliability while minimizing manual intervention.
- Meet with service providers and customers to conduct analysis of business issues and challenges, document and improve business processes, and to define and manage detailed requirements to improve business systems.
- Develop proof of concepts and prototypes required to support new systems or processes, validate and share with stakeholders to ensure solutions meet business needs and system requirements.
- Review, research, and understand available solution options and provide information, input, and assistance for HR and other stakeholders to prioritize options based on their merits and help to recommend selection of the best option.
- Translate complex business needs into scalable product requirements and technical specifications.
- Work with managers, SMEs, and other stakeholders to develop/draft and analyze business cases to consider viability.
- Facilitate business stakeholders through the processes of identifying and prioritizing business needs, identifying measurable objectives for a solution, and assisting in determining the appropriate business solutions.
- Create process diagrams and identify and recommend solutions for gaps in current-state process documentation.
- Develop data flow models to define interdependencies with other applications.
- Gather business requirements, facilitate design sessions, and develop creative, scalable solutions.
- Evaluate software application vendor enhancements for regulatory requirements and support of business functions; collaborate with vendor on proposed enhancements and software issue documentation and resolution.
- Provide training and support to users and business stakeholders.
- Lead and/or participate in documentation, configuration, testing, and deployment activities.
- Develop and manage test plans, test scenarios, and test cases, ensuring full coverage of business processes.
- Verify that issues encountered during system testing are captured, resolved, and their resolutions documented.
- Create audit plans, schedules and testing of system upgrades and new configurations.
- Troubleshooting – issue identification, diagnoses and resolution (e.g. end-user, business process, security, integration, etc.).
- Develop, recommend, run, and maintain designated and assigned HR integrations, reports and analytics. This may include Workday reporting and analytics tools, dashboards, pivot grids, PeopleSoft or SQL queries, Power BI, or other solutions.
- Facilitate initiatives of various sizes and scopes utilizing Waterfall or Agile methodology as appropriate to include business case development, requirements documentation, alternatives analysis, change management, and tracking of key activities/milestones.
- As requested by workplace manager or workplace team lead, provide guidance, training, or assistance to other personnel in areas serviced.
- Mark documents and maintain filing system(s), files, emails, and records in accordance with compliance requirements. Share and disperse documents only to appropriate personnel (those with a Lawful Government Purpose (LGP) to know). Mark and maintain all official records in accordance with the Information Security (INFOSEC) and Information Governance & Lifecycle Management (IGLM) standards and procedures. Validate official records are accurately maintained for auditing purposes.
Requirements
- A bachelor’s degree in information technology, business systems or a closely related technical discipline is highly desired.
- 8 years of experience is required with an applicable bachelor’s degree.
- 10 years of experience is required with an applicable associate degree.
- 12 years of experience is required without a degree or applicable degree.
- Experience should be consistent with specific requirements of Information Technology, Business Systems, or related specialty and progressively more technical in nature.
- Required Technical Skills & Experience (required on matrix)
- Advanced hands-on experience and extensive understanding of various products and modules of Workday including two or more of the following: core HCM, Benefits, Talent Management, Learning, Payroll, Time & Attendance, Absence Management, Workforce Planning, Vendor Management, Analytics & Reporting, along with working experience with domain and business process security.
- Technical understanding of Workday sufficient to perform changes in configuration and security and to facilitate requests with Workday product teams on system bug resolution or enhancements.
- Technical writing skills required to author, modify, or facilitate development of design specification documents, job aids, user guides, standard operating procedures, and similar materials.
- Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
- Experience/ability to model processes, determine requirements, analyze alternatives, and verify solutions to meet business needs.
- Workday configuration experience, with the ability to understand and validate complex setups.
- Experience building custom reports and dashboards in Workday to support operations and drive data-informed decision-making.
- Experience with QA/testing methodologies, including functional, regression, and integration testing.
- Preferred Skills & Experience (optional on matrix)
- Workday Certification in core HCM, Benefits, Compensation, Talent, Learning, Absence, Payroll, or other related modules.
- Experience using Workday Extend to build custom apps, Workday Agents for AI-driven automation, or Workday Studio or APIs for integrations.
- Experience in multi-tenant and/or multi-company Workday structures.
- Project Management Professional, Certified Business Process Professional, or similar related certification.
- Extensive hands-on experience implementing, maintaining, enhancing, and governing large-scale Workday implementations.
- Experience leading process improvement initiatives.
- Excellent written and verbal communication skills, with the ability to clearly present technical concepts, create comprehensive documentation, and articulate system impacts to both HR and business leaders.
- Ability to develop white papers, lead design sessions, facilitate stakeholder discussions, and deliver Workday demonstrations.
- Valid U.S. Driver’s License is required.
Work sponsorship is not available at this time. Third-party candidates will not be considered for this position.
Because we are a federal government contractor, we have special restrictions placed on us for hiring foreign nationals into certain key positions within the company. This particular position requires U.S. citizenship.
ACS Professional Staffing will provide equal employment opportunities to all applicants without regard to the applicant’s race, color, religion, sex, gender, genetic information, national origin, age, veteran status, disability status, or any other status protected by federal or state law. The company will provide reasonable accommodations to allow an applicant to participate in the hiring process if so requested.
If you have any questions about the job posting, please contact recruiting@acsprostaffing.com
If you have any questions about our Reasonable Accommodation Policy, please feel free to email hr@acsprostaffing.com
