Overview:
- Our client is seeking a detail-oriented and highly organized Senior Payroll Administrator to support end-to-end payroll operations for employees across the United States and Canada.
- The ideal candidate will have hands-on experience with ADP and Workday, strong knowledge of multi-state and multi-province payroll regulations, and a commitment to accuracy, confidentiality, and outstanding employee support.
- This role is ideal for an experienced payroll professional who can independently manage complex payroll operations across both the United States and Canada while ensuring compliance, accuracy, and a positive employee experience.
Key Responsibilities:
Payroll Processing:
- Process bi-weekly and semi-monthly payroll for U.S. and Canadian employees using ADP and Workday.
- Ensure accurate calculation of wages, overtime, bonuses, commissions, and special payments.
- Validate timekeeping data and resolve payroll discrepancies with managers and employees.
- Maintain payroll schedules and ensure timely payroll processing.
Compliance & Reporting:
- Ensure compliance with federal, state, provincial, and local payroll regulations.
- Prepare and reconcile payroll reports, including year-end documents such as W-2s, T4s, and ROEs.
- Support internal and external audits by providing required payroll documentation.
- Monitor legislative and regulatory changes impacting payroll operations.
Systems & Data Management:
- Maintain accurate employee payroll records within Workday and ADP.
- Assist with payroll system testing, updates, and troubleshooting.
- Partner with HR and Finance to ensure data accuracy across systems.
Employee Support:
- Respond to employee inquiries related to pay, deductions, taxes, and payroll policies.
- Provide guidance on payroll processes and escalate complex issues as appropriate.
Required Qualifications:
- 5+ years of payroll experience, including both U.S. and Canadian payroll processing.
- Strong proficiency with ADP (Workforce Now or similar) and Workday Payroll.
- Extensive knowledge of U.S. federal/state and Canadian federal/provincial payroll regulations.
- Experience processing multi-state and multi-province payroll.
- Strong analytical skills and exceptional attention to detail.
- Ability to manage confidential information with discretion.
- Excellent communication and customer service skills.
Preferred Qualifications:
- CPP, PCP, or FPC certification preferred.
- Experience working in a fast-paced, deadline-driven environment.
- Strong problem-solving and organizational skills.
- Ability to work independently while collaborating effectively across HR, Finance, and Operations.
