POSITION SUMMARY:
Jackson Healthcare is seeking an experienced Data Analyst to join our growing information technology team! In this position you’ll perform extensive quantitative and qualitative analysis to support business decision-making across the organization. The creation and use of reports and dashboards delivered through the Microsoft Power BI platform and ancillary tools will be central to providing insights to business partners. The ability to work collaboratively and communicate effectively is critical to the success of this role.
ROLES & RESPONSIBILITIES:
- Collaborate frequently with business partners to understand their business processes and identify opportunities to drive better decision-making through data & analytic solutions
- Gain familiarity with the data underlying Workday, Salesforce, ServiceNow, M365 and other platforms in use across the organization to draw out actionable insights
- Perform quantitative and qualitative analysis around various business subject matters, and provide data driven and actionable insights through the creation of reports and data visualizations to facilitate business decision making
- Design, develop, test, and support both standard and ad hoc reports and dashboards as requested by business partners
- Ensure reports, dashboards and data feeds are secured and follow data governance and security policies
- Analyze and interpret results using standard statistical tools and techniques
- Develop templates and branding to deliver a consistent and intuitive end-user experience for analytic solutions
QUALIFICATIONS – EDUCATION, WORK EXPERIENCE, CERTIFICATIONS:
- 3-5 years of experience in an analytical role
- Bachelor’s degree in Business Administration, Information Systems, Information Technology, or related field or equivalent work experience required
- Self-motivated with the ability to define, structure, and prioritize work
KNOWLEDGE, SKILLS, AND ABILITIES:
- Expertise in building and deploying reports and dashboards in Microsoft Power BI
- Familiarity with dimensional database models
- Proficient with data visualizations and data storytelling to drive insights and decision-making
- Expertise in Microsoft Excel
- Excellent communication skills
- Experience in mapping business processes and recommending changes to better align with analytical needs
- Experience with one or more of the following business platforms preferred: Workday, Salesforce, ServiceNow
- Experience in analytics for Human Resources, Insurance, or Medical Billing a plus
