Join our team! We bridge the gap between chicken producers and manufacturers, ensuring high-quality poultry at predictable prices. Enjoy top-tier benefits, including unlimited PTO, remote work options, 100% company-paid medical, dental, and vision insurance, quarterly profit-sharing, a five-year goal bonus, immediate 401(k) vesting with company match, and more. Be part of a collaborative team of problem solvers dedicated to excellence and building win-win relationships.
Logistics Manager (1st Shift)
This position requires excellent planning and communication skills with the ability to anticipate and solve the varied challenges that arise in freight management. A quick response time and willingness to work through problems that occur outside of regular business hours are required. The position will be responsible for managing all shipments for a group of assigned plants, including load tendering, tracking and tracing, and resolving any issues that may arise. This position reports to the Director of Logistics.
Job Responsibilities:
● Secure trucking to meet customer and internal freight transportation needs.
o Follow the routing guide to assign carriers and brokers to loads.
o Manage spot load needs by negotiating with carriers and freight brokers for the best rates and optimal service levels.
o Develop and maintain relationships with carriers, brokers, shippers, and receivers that reflect Tendergrass’ core values: Excellence, Service, and Relationships.
o Work with the Tendergrass Sales and Procurement teams to develop and execute shipping plans.
● Create, send, and confirm load tenders (rate confirmation).
● Schedule pickup and delivery appointments with shippers and receivers.
● Manage order pickups.
o Ensure trucks are on time for pickup via a variety of mediums (phone, computer, text).
o Work with shippers to ensure products are ready to ship and are correctly loaded.
o Post pickup load details/BOL verification, including:
▪ Refer temp
▪ Item
▪ Weight
▪ Kill/Pack Dates
▪ Picture of the inside of the trailer
o Set up temp recorders for tracking the load
● Monitor loads during transit.
o Driver/broker check-ins, making sure loads are covered and set for success
o Facilitate with the carriers and brokers that special instructions or needs of our customers and shippers are being met
o Communicate any delays or issues during transit with all team members, shippers, and receivers as needed
o Track loads during transit to ensure that drivers are
o Ensure drivers are driving carefully to avoid damaged products.
● Manage Deliveries.
o Ensure shipments are delivered on time.
o Facilitate driver check-ins at the receivers.
o Post-delivery driver/broker check-ins to confirm clean bills.
● Address and resolve problems that may arise at any stage of the shipping process.
o Create a plan to solve problems on time.
o Work with Procurement and Sales to ensure problems are resolved with the best possible outcome for all parties.
● Maintain daily situational awareness across the department.
● Maintain Tendergrass systems relative to the logistics functions for the assigned plants.
o 3G TMS (transportation management system)
o MacroPoint (load tracking)
o Tive (temperature recorders)
o Acumatica (ERP)
● Responsible for clear and timely responses to freight carriers and internal Tendergrass teams, resulting in a high level of customer service. Inform affected parties of any plan changes.
● Responsible for partnering with other shifts to ensure on-time, successful delivery and pick up of orders. Ensure continuity of operations as operations cross shift timeframes.
● Cover tasks during PTO of Logistics department peers.
● Other duties as assigned
● In rotation with the rest of the team, weekend coverage is required approximately once every 3-4 weeks from Saturday at 5 PM to Sunday at 11 PM. Sometimes, more days will be needed for on-call coverage during the Holidays.
● Workdays are Monday through Friday. Generally working 9-hour days, with start times from 7 AM to 8 AM.
Competencies, Knowledge, Skills, and Abilities Required:
● Act following a strong ethical compass and personal integrity.
● Deals effectively, comfortably, and confidently with people at all levels of responsibility, authority, and rank. The individual must be able to align and engage resources outside of their area.
● Excellent interpersonal and negotiation skills with a proven ability to create and maintain positive working relationships with vendors, suppliers, shippers, and customers.
● Excellent organizational skills and attention to detail.
● This position requires excellent planning, analytical, and problem-solving skills with the ability to anticipate and solve the varied challenges that arise in freight management.
● Must be able to develop a thorough understanding of company products and inner workings.
● Proven experience in working with teams, flexibility, and understanding transportation and warehousing processes.
● Must have sound professional judgment and be willing to exercise it daily.
● A minimum of a high school graduate or equivalent achievement is required.
● Able to operate MAC computers as well as be proficient with Microsoft Office Suite, Google Suite, or related software.
● Experience with Logistics, TMS, and ERP.
● Views challenge and uncertainty as an opportunity for innovative solutions.
The expected compensation range is $70,000 to $85,000 base exempt salary based on current competency, experience, and personal development commitment, plus a Quarterly Profit-Sharing opportunity and participation in the BHAG long-term incentive (BHAG prorated based on start date).
See our careers page for more information about being a team member at Tendergrass.
Candidates must be prepared to participate fully in the Tendergrass hiring process. This process involves pre-screening, video conference interviews, a General Mental Aptitude Assessment, and a detailed review of references with several direct working associates.
We are interested in learning about you, your performance, and your career goals.
Let’s build something meaningful — together.
Job Type: Full-time
Pay: $70,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Application Question(s):
- Can you provide examples of effective team collaboration and problem-solving skills in customer service situations?
Experience:
- Logistics: 3 years (Required)
Shift availability:
Work Location: Remote