Company Profile
Prolink is a premier workforce solutions organization, fulfilling comprehensive staffing, technology, culture, data, and talent experience needs throughout the United States. As a people-centric and results-driven business, we strive to provide a world-class experience to every member of the Prolink Family — our clients, external talent, and internal team. We are committed to intentional connectivity and an energy-positive culture to ensure every member of the Prolink Family has the opportunity to succeed personally, professionally, and financially today and tomorrow.
Overview
The Applications Administrator is responsible for the configuration, maintenance, support, and optimization of enterprise business applications that enable operational efficiency and data integrity across the organization. This role reports to IT but will work closely with business stakeholders and vendors to ensure applications are secure, reliable, and aligned with business needs.
Key Responsibilities
- Administer, configure, and support enterprise applications
- Manage user access, security roles, profiles, and permissions in accordance with governance and compliance standards
- Monitor application performance, availability, integrations, and data quality; troubleshoot and resolve issues
- Serve as primary liaison with application vendors, including support case management and release coordination
- Coordinate and execute system updates, patches, upgrades, and new feature rollouts
- Support integrations between internal systems and third-party platforms; assist with data mappings and validation
- Maintain application documentation including configurations, procedures, data flows, and user guides
- Partner with business stakeholders to gather requirements, prioritize enhancements, and improve system utilization
- Support reporting, dashboards, and data extracts as needed
- Assist with testing (unit, UAT, regression) and change management activities
- Ensure systems align with security, audit, and compliance requirements
- Identify opportunities for process automation and system optimization
Required Qualifications
- Bachelor’s degree or equivalent experience
- 2–5+ years of experience administering enterprise applications in a business or IT environment
- Hands-on experience with SaaS platforms and role-based security models
- Strong troubleshooting, analytical, and problem-solving skills
- Experience working with vendors and managing support tickets
- Excellent analytical skills, including the ability to analyze large amounts of data supporting informed decisions
- Self-motivated with the ability to multi-task, perform well, and execute within deadlines
- Excellent communication skills with both technical and non-technical stakeholders
Preferred Qualifications
- Experience with platforms such as Workday, Microsoft Dynamics CE, Bullhorn, Freshworks, or similar systems
- Exposure to SQL, data analysis, or reporting tools
- Experience supporting multi-system integrations and enterprise data flows
Competencies
- Detail-oriented with strong documentation skills
- Customer-focused and service-driven mindset
- Ability to manage multiple priorities in a fast-paced environment
- Collaborative team player with a continuous improvement mindset
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by federal, state, or local law.
