Who You Are:
You are energetic, collaborative, have strong communication and are results driven. You combine strong regulatory expertise with operational excellence, an employee-centered mindset, and will elevate Capri’s leave processes through modernization, clarity, and consistency.
Capri Holdings Limited is seeking an experienced North America Leave Manager to lead the administration and continuous improvement of our fully in-house leave program across the U.S. and Canada. This role oversees day-to-day operations, manages a team Leave Coordinators, ensures a seamless and compliant employee experience, and drives enhancements to Capri’s leave processes, policies, and technology.
What You'll Do:
Leadership & Team Management
- Manage and develop Leave Coordinators responsible for day-to-day leave administration.
- Provide coaching, guidance, and performance feedback to ensure consistent case handling and excellent customer service.
- Serve as the primary escalation point for complex or sensitive employee leave matters from the Leave Coordination team, HR Business Partners, and business leaders.
Program Management & Operations
- Oversee end-to-end administration of Capri’s in-house leave programs including:
- FMLA, ADA, state-protected leaves, short-term disability, long-term disability, parental leaves, personal leaves, and Canadian provincial leave programs.
- Manage the full case lifecycle—including intake, eligibility, notifications, documentation, and return-to-work—ensuring accuracy and compliance.
- Maintain and improve Capri’s leave-related policies, forms, workflows, and case documentation.
- Collaborate with Payroll and Workday to ensure correct pay, benefits continuation and direct bill process, and time tracking for employees on leave.
- Partner closely with Risk Management to ensure appropriate LOA placement for employees out of work due to workers’ compensation claims, while Risk Management retains primary WC ownership.
Process Improvement, Communications & Policy Clarity
- Lead a comprehensive redesign of Capri’s in-house leave processes to improve clarity, simplicity, and employee understanding.
- Rewrite and enhance all employee and manager-facing leave communications, including approval letters, status updates, guides, FAQs, and templates.
- Proactively identify process gaps and implement solutions that strengthen compliance, efficiency, and employee experience.
- Streamline administrative procedures, documentation, and workflow tracking to ensure consistency across all North America locations.
Technology, Tools & System Evaluation
- Evaluate, recommend, and assist in selecting a leave management software system to modernize tracking, reporting, and documentation workflows.
- Partner with Workday, Benefits, and internal stakeholders to support system configuration, testing, and rollout.
- Identify opportunities to automate manual processes and reduce administrative burden.
Compliance & Risk Management
- Serve as Capri’s subject matter expert on U.S. federal, state, and local leave laws as well as Canadian provincial requirements.
- Ensure all leave practices comply with FMLA, ADA, state paid leave programs, disability coordination rules, and internal policy.
- Partner with Employee Relations and Legal on complex accommodation cases or extended leave situations.
- Maintain audit-ready documentation, case notes, and records.
Analytics & Reporting
- Monitor and analyze leave trends, volumes, durations, and risk indicators.
- Prepare dashboards and insights to support strategic decision-making and policy changes.
- Use data to identify opportunities for process improvements and enhanced employee support.
You'll Need To Have:
- Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience).
- 5+ years of direct leave management experience, including FMLA, ADA, and state/provincial leave administration.
- Experience managing direct reports or leading a leave administration team preferred.
- Expertise with multi-state leave laws; Canada leave experience strongly preferred.
- Demonstrated success in improving or redesigning leave processes, communications, or systems.
- Experience with HRIS systems; Workday experience a plus.
- Spanish speaking preferred but not required.
- Strong written communication skills with the ability to craft clear, empathetic, and compliant employee messaging.
- Exceptional organizational skills with the ability to handle escalations and sensitive information with discretion.
Capri Perks:
- Generous Paid Time Off & Holiday Calendar
- Summer Fridays
- Internal Mobility Across Brands
- Cross-brand Discount
- Exclusive Employee Sales
- Fav 5 Cards (MK Discount for friends and family)
- 401k Match
- Paid Parental Leave
- Thrive Wellness Program
- Commuter Benefits
- Gym Discounts
The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com.
In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.
About Us:
CAPRI HOLDINGS is a global fashion luxury group consisting of iconic, founder-led brands Jimmy Choo and Michael Kors. Our commitment to glamorous style and craftsmanship is at the heart of each brand, as we design innovative products across the full spectrum of fashion luxury categories. The unique DNA and heritage of each brand, combined with the diversity and passion of our people, and our dedication to clients and communities, define our success.
