Job Description
Senior Benefits Administrator
Job Summary
Seeking a highly skilled and motivated
Senior Benefits Administrator to join a dynamic team. In this role, you will work closely with Account Managers to oversee the day-to-day management of technology and benefits administration for a portfolio of large clients. Responsible for ensuring seamless client interactions, addressing employee inquiries, and managing carrier portal activities such as enrollments and audits.
Compensation Package
- Salary Range: $90,000 - $100,000 annually
- Benefits: Comprehensive benefits package available
Responsibilities
- Serve as the primary technology and benefits administrator for assigned client accounts.
- Collaborate with Account Managers and Account Executives to ensure client satisfaction and efficient service delivery.
- Manage carrier portal activities, including employee enrollments, audits, and system updates.
- Conduct regular updates on open items and client-related tasks.
- Build and manipulate benefits administration systems, including testing and troubleshooting.
- Provide responsive and professional support to clients and their employees, addressing inquiries and resolving issues promptly.
- Prioritize tasks effectively and seek assistance when needed to meet client expectations.
- Participate in client meetings and maintain strong client relationships.
Qualifications/Requirements - Experience: Minimum of 2 years of experience in benefits administration or a related field. Technology experience, particularly with platforms such as ADP, Paylocity, UKG, or Workday, is highly desirable.
- Technical Skills: Proficiency in Excel, including VLOOKUP functions, is essential. Experience with benefits administration system builds and testing is a plus.
- Soft Skills:
- Strong critical thinking and problem-solving abilities.
- Excellent communication skills, both client-facing and internal.
- Ability to multitask and manage competing priorities effectively.
- Responsiveness and a proactive approach to client needs.
- Flexibility to work outside standard business hours when necessary.
- Education: Relevant certifications or licenses are a plus but not required.
