Job Description:
Basic Function:
The Workday Analyst provides technical and business process support to the subject matter experts using various Workday modules, researching and resolving business and process problems and recommending technical solutions to meet requirements.
Position Description:
The Workday Analyst serves as the day-to-day contact for functional subject matter experts, providing technical and business process support. This role works closely with academic and administrative partners to provide functional and technical support within the Workday Platform. The Workday Analyst partners with other departments -- including Human Resources, Finance, Academic Affairs, Student Life, Information Technology Services, and other subject matter experts -- to support business process improvements, reporting, and technical configurations. This role requires a deep understanding of Workday's technical architecture, integration capabilities, and best practices, as well as an understanding of relationships and dependencies between Workday modules, including Human Capital Management (HCM), Payroll, Financial Management, and Student.
Primary Responsibilities:
- Collaborate with cross-functional teams -- including ITS personnel, academic administrators, and end-users -- to address intricate system challenges and implement enhancements in alignment with Fairfield University’s strategic objectives
- Provide day-to-day support for functional and technical operations in Workday modules, coordinating solutions to system issues and prioritizing system enhancements
- Support report development and testing for assigned functional areas
- Support Workday integrations business requirements and operations and develop / launch Enterprise Interface Builder (EIB) to ensure seamless data flow between Workday and other systems
- Lead business process administration within assigned functional areas
- Support for third-party enterprise systems that provide a service within assigned functional areas
- Maintain tier 1 support for security and technical requests in assigned functional areas
- Configure and maintain Workday modules based on business requirements and develop and execute comprehensive test plans to ensure high quality prior to deployment
- Maintain an up-to-date knowledge of Workday products, administration best practices, and agile methodology best practices
- Perform regular system audits to ensure data accuracy, integrity, and compliance with University policies and standards
- Create and maintain technical business operations documentation, including system design, integration specifications, configuration changes, and system updates.
- Assist in developing end-user procedures, guidelines, and training materials within Workday
- Lead uptake and testing of Workday releases, updates, and new features, evaluating their potential impact on the University’s processes in assigned functional areas
- Research system enhancements and promote adoption in collaboration with the functional areas assigned for continuous improvement
- Support projects to roll out new systems, modules, and other functionality, including requirements documentation, design, testing, implementation and training
- Maintain up-to-date knowledge of policies, practices, and activities within the assigned functional areas
· Represent assigned functional areas as requested at Data Governance Committee meetings and at cross functional meetings, ensuring data accuracy, consistency, and completeness
- Facilitate weekly cross-functional meetings with key stakeholders to manage issues and updates
- Assume additional responsibilities as required
Experience:
- 3-5 years of Workday Platform experience required
- 3-5 years of relevant experience with Student, Finance, HCM or Payroll operations, one or more areas is desired
- 1-3 years of Workday report-writing experience
- Experience with business intelligence tools such as Power BI and the Microsoft Office suite
- Experience with data governance and reporting and/or integration processes, procedures, and best practices.
· Workday Pro Certifications in Student, Finance, Integrations, Reporting and/or Security strongly desired
· Previous experience in an information technology environment
- Previous experience in higher education a plus
- Workday Implementation experience with other Workday modules such as Workday Student Journeys, Adaptive Insights, Learning, Prism, and Extend a plus
Knowledge and Skills:
- Strong leadership, planning, organizational, and project management skills
- Self-directed approach with a high degree of initiative to investigate and resolve issues
- Excellent organizational and time management skills
- Exceptional written and verbal communication skills
- Strong attention to details and ability to meet deadlines
- Strong work ethic, intellectual curiosity, good judgment, and positive attitude
- Strong visual presentation skills
- Strong interpersonal skills and a collaborative team member
- Experience working closely with non-technical business owners on a technical solution
- Ability to understand business processes, workflows, and requirements
- Ability to work multiple tasks
- Excellent analytical and problem-solving skills
- Excellent customer service skills
- Envisions and proposes new methods to perform tasks, and accepts new and ongoing initiatives, objectives, and solutions to gain sought-after results
- Anticipates and embraces change; demonstrates willingness to achieve, acquire, and utilize new skills and challenging tasks; and is flexible in changing conditions
Education:
- BA degree in technology field or commensurate professional experience
- undefinedWorking Conditions:On-campus work preferred; remote and hybrid work arrangements will be considered upon request Some occasional travel to Workday training and annual Workday Rising Conference May require occasional evening and/or weekend work Reports To: Director of Enterprise Systems
The expected wage range for this position is $80,000 to $90,000 annually.
Category:
Academic - Adjunct Faculty
Performs such other duties, responsibilities, and activities as required by supervisor and as departmental/University needs indicate.
*Disclaimer
The above information indicates the general nature and level of work performed by employees within this classification. It is not designed to contain and should not be interpreted as a comprehensive inventory of all duties, responsibilities, activities, and/or qualifications required or expected of employees assigned to this job. Duties, responsibilities, and activities may change and new ones may be assigned at any time, with or without notice.
All offers of employment are contingent upon a satisfactory background check.
Fairfield University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Eligible employees may receive health, dental, retirement, paid time off, tuition benefits, and other benefits according to institutional policy. Fairfield University Benefits
Load a resume or CV first, then upload supporting documents including a cover letter at the bottom of the third page under the "My Experience" section where it says to upload a Resume/CV. You will be able to upload up to 5 other documents in this section. You will be unable to edit your application, so please have all documents available before applying.
Faculty Positions: If you need to upload more than 5 documents, please either combine them to upload or email the additional documents to the applicable contact in the job description.
Staff positions: If you need to upload more than 5 documents, please either combine them to upload or email them to hr@fairfield.edu
