Our client, a leading global private investment firm managing approximately $160 billion in AUM, is currently looking for a Workday Financials SME.
This is direct-hire permanent opportunity. This will be hybrid (3 days) in their Boston (Back Bay) office.
MUST be local to Boston to be considered for this role.
This position will primarily focus on Workday Financials. The individual will work closely with business stakeholders, software development teams, and third-party vendors to troubleshoot issues, manage production incidents, and implement operational improvements across supported platforms.
Responsibilities:
- Monitor and support production systems, integrations, and data pipelines
- Troubleshoot application, data, and integration issues across enterprise platforms
- Manage and resolve incidents using ITIL based practices, lead root cause analysis when needed
- Support user access, provisioning, and platform administration
- Partner with development teams, business analysts and vendors to resolve issues and implement improvements
- Assist with releases, system upgrades, and environment maintenance
- Respond to business data inquiries and operational support requests
Qualifications:
Required:
- 5+ years of hands-on experience with supporting Workday Financials
- Proficiency in Workday integrations, including EIB, custom reports, and scheduled processes
- Demonstrated ability to diagnose and resolve Workday integration errors and warnings
- Experience managing incidents end-to-end and collaborating effectively across cross-functional teams
- Proactive problem-solver with a focus on reducing recurring issues and improving user experience
Preferred:
- Salesforce experience, including administration or data management
- Familiarity with integration tools and job schedulers
- Knowledge of ITIL practices
- Experience with Workday Studio
- Experience managing Workday custom validations (e.g., Supplier Invoices, Time Tracking, etc.)
- Exposure to AWS
- Working knowledge of SQL
- WD certifications are a plus!
