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(*Comscore, Total Visits, March 2026)
It is Indeed’s strategy to deliver enterprise customers with data integrations that speed and simplify the delivery of Indeed’s recruiting solutions.
As a Technical Analyst, Integrations Delivery, you will support enterprise customers in implementing Indeed-built ATS integrations across our strategic ATS partners, including SAP, Workday, Oracle, and iCIMS. You will work closely with customers, internal partners, and cross-functional teams to guide clients through the integration implementation process, from planning and configuration through testing and launch.
This role requires excellent technical and project coordination skills, as well as the ability to partner directly with customer Talent Acquisition and IT teams to ensure the successful implementation of Indeed’s ATS Sync integrations.
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Serve as the ATS Sync subject matter expert for Indeed-built integrations, with deep expertise in SAP and Workday integrations.
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Guide enterprise customers through end-to-end ATS Sync implementations, managing project plans, technical milestones, and successful deployment.
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Partner with Sales, Client Success, Talent Acquisition, Talent Attraction, and IT teams to align integration solutions with customer business goals and recruiting workflows.
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Advise customers on integration configuration, validation, testing, and best practices while translating business requirements into effective technical solutions.
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Troubleshoot implementation and post-launch integration issues, collaborating with internal teams to deliver timely resolutions and exceptional customer support.
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Ensure a seamless transition of successfully implemented customers to Customer Success for ongoing support and long-term success.
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Capture implementation insights and collaborate with Product, Strategy, and cross-functional teams to improve integrations, documentation, workflows, and onboarding scalability.
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Requires a minimum of 5 years of related experience; or Bachelor's degree and a minimum of 2 years of related experience; or an advanced degree without experience
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Experience supporting enterprise ATS platforms, including enterprise integration and technical implementation projects.
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Proven technical knowledge of JSON, REST APIs, XML, and web technologies (HTML, CSS, URLs, and URL parameters).
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Proven ability to troubleshoot complex technical issues and translate technical concepts for both technical and non-technical collaborators.
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Experience leading client-facing implementation engagements, facilitating technical discussions, and delivering exceptional customer service.
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Excellent project management, organizational, and communication skills, with the ability to manage multiple concurrent implementations.
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Collaborative, customer-focused professional who thrives in fast-paced, evolving environments.
Tier 1 - United States of America 79,000 - 119,000 USD per year
Tier 2 - United States of America 88,000 - 132,000 USD per year
Tier 3 - United States of America 97,000 - 145,000 USD per year
Tier 4 - United States of America N/A
Tier 5 - United States of America 110,000 - 166,000 USD per year
The salary range for this role reflects the minimum and maximum compensation for the role. Offers are typically made between the range minimum and the range midpoint. Actual compensation will be determined based on job-related skills, experience, and expertise, as evaluated during the interview process. The range(s) listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), a Paid Time Off policy, and many region-specific benefits. Compensation may also vary based on where a role is performed, as work locations are grouped into geographic pay tiers to reflect cost of labor differences in different geographic markets. Candidates can view geographic pay tiers by location on our career site (https://www.indeed.com/careers/paytiers), and recruiters can confirm how location is considered for a specific role.
We care about what you care about. We have a multitude of benefits to support Indeedians, as well as their pets, kids, and partners including medical, dental, vision, disability and life insurance. Indeedians are able to enroll in our company’s 401k plan, as well as an equity-based incentive program. Indeedians will also receive open paid time off, 11 paid holidays a year and up to 26 weeks of paid parental leave. For more information, select your country and learn more about our employee benefits, program, & perks at https://www.indeed.com/careers/benefits!
Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.
Indeed provides reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please visit https://www.indeed.com/careers/accommodations. If you are requesting accommodation for an interview, please reach out at least one week in advance of your interview.
For more information about our commitment to equal opportunity/affirmative action, please visit our Careers page (https://www.indeed.com/careers).
Inclusion and belonging are fundamental to our hiring practices and company culture, forming an integral part of our vision for a better world of work. At Indeed, we’re committed to the wellbeing of our employees and on a mission to make this the best place to work and thrive. We believe that fostering an inclusive environment where every employee feels respected and accepted benefits everyone, fueling innovation and creativity.
We value diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals, a fair chance at employment.
Those with military experience are encouraged to apply. Equivalent expertise demonstrated through a combination of work experience, training, military experience, or education is welcome.
Like other employers Indeed uses our own technologies to help us find and attract top talent from around the world. In addition to our site’s user and privacy policy found at https://www.indeed.com/legal, we also want to make you aware of our recruitment specific privacy policy found at https://www.indeed.com/legal/indeed-jobs.
Indeed does not pay placement fees for unsolicited resumes or referrals from non-candidates, including search firms, staffing agencies, professional recruiters, fee-based referral services, and recruiting agencies (each individually, an "Agency"), subject to local laws. An Agency seeking a placement fee must obtain advance written approval from Indeed's internal Talent Acquisition team and execute a fee agreement with Indeed for each job opening before making a referral or submitting a resume for that opening.
AI Notice
Indeed is committed to ensuring fairness and transparency throughout our hiring process. We use artificial intelligence (AI) tools to assist in the screening, assessment, and selection of applicants for this position by analyzing information provided in resumes and applications. Our use of AI does not replace human decision-making.
Unless otherwise notified, Indeed does not use AI constituting an AEDT or an ADMT as those tools are defined in applicable laws.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Reference ID: 47509
