Job Description:
Title: Workday Associate HRIS Analyst
Full-time Opportunity
Work Model: 100% Remote
Job Description:
Summary:
The Workday Support Specialist/Associate HRIS Analyst reports to the Director, HRIS and is responsible for Tier II production support, HR technology administration, testing, reporting, and foundational Workday configuration activities. This role partners closely with HR Shared Services, Payroll, Benefits, and business stakeholders to resolve issues, enhance business processes, maintain data integrity, and support continuous improvement of the Workday platform.
Education Requirements:
Bachelor’s degree in human resources, IT or related field or equivalent years of experience
Responsibilities:
- Investigate, troubleshoot, and resolve escalated cases and requests sent via Help and the Request business processes
- Diagnose and resolve issues related to Workday business processes, routing rules, notifications, and inbox tasks
- Monitor and support Workday transactions, ensuring timely resolution in accordance with established service level agreements (SLAs)
- Document findings, solutions, and recurring issues to improve support efficiency and user experience
- Create and maintain foundational organization structures and assist with core HCM configuration activities under the guidance of Senior HRIS team members. on Workday
- Support the creation and maintenance of business process notifications, tasks, and document distribution processes
- Perform core HCM data loads using (EIB) and validate outcomes for accuracy
- Assist with core HCM builds such as Distribute Documents or Tasks and notifications
- Create and maintain knowledge articles, job aids and standard operating procedures
- Recommend opportunities to improve workflows, user experience, and support processes
- Participate in HR technology projects and continuous improvement initiatives
- Support reporting requests through Workday delivered and custom reports
- Analyze data discrepancies and partner with stakeholders to identify root causes
- Participate in audits and data validation activities to ensure system accuracy and compliance
- Assist with producing recurring operational and compliance reports
- Execute User Acceptance Testing (UAT) and regression testing for Workday releases, enhancements and projects. Operational Support
- Perform weekly, monthly, quarterly and yearly system tasks (year-end tasks, audits, alert action steps, etc.)
- Participate in HR technology projects and continuous improvement initiatives
Basic Requirements:
- 2 to 3 years experience in HRIS Level 2 support utilizing cases with service level agreements (SLAs)
- 1 to 3 years hands-on configuration experience in Workday Core HCM
- Proficiency in creating and editing business processes, custom reports and dashboards
- Strong Excel and reporting skills
- Excellent written and verbal English communication skills
- Ability to work across time zones
- Highly detail-oriented with strong data accuracy and problem-solving abilities
- Comfortable with evolving scope and adapting to additional HRIS skillsets
- Experience configuring multiple Workday products preferred but not required
- Strong analytical mindset with excellent communication and collaboration skills
Preferred Requirements:
- Strong problem-solving skills and ownership mindset
- Proactive, positive, and collaborative approach
- Analytical mindset with attention to detail and data accuracy
- Strong communication and stakeholder management skills
- Ability to work under pressure and adapt to evolving role scope
- Strong commitment to following SOPs, governance standards, and testing procedures
About Dexian:
Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals.
To learn more, please visit https://dexian.com/.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
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Pay: $90,000.00 - $110,000.00 per year
Work Location: Remote
