Title: Client Manager
Location: Plano, TX
Duration: Direct Hire
Hours: M-F 8am-5pm
Salary: $65,000-68,000
Required Skills & Experience
- Experience in client relationship management or client-facing project management
- Basic understanding of EDI files and file-based integrations
- Background in system administration, configuration, or data mapping
- Experience partnering with EDI or integration teams (without being an EDI specialist)
Job Description
Insight Global is looking to hire a Client Service and Activation Lead for a client in the benefits industry. This role will support Workday Benefits implementations and ongoing client relationships. This role is split evenly between client-facing project management and hands-on system administration. This individual will act as a key liaison between clients, Workday integrators, and internal EDI analysts, pulling the right information together to ensure successful file creation and delivery to carriers. Duties include: - Lead kickoff calls with clients and Workday integrators - Serve as the primary point of contact for clients throughout the implementation and file creation process -Proactively dig in and ask detailed questions to the client (e.g., Where are we in the file creation process? What data is still needed?) -Act as a trusted client partner focused on relationship management and alignment
