Location: Hybrid or Remote
Company Overview
Performing over 80 million locates annually, USIC is the most trusted name in underground utility damage prevention. USIC also provides a full suite of utility services throughout North America. Our Mission: to deliver quality, efficient, safe, and innovative solutions to protect our partners’ infrastructure and critical assets. Our Culture is known as Living the SAFE-LIFE: Protecting Infrastructure, Protecting Our Communities, Protecting Ourselves.
The HRIS Analyst performs a key role for supporting, enhancing, and expanding HR systems.
The Workday Supervisor is responsible for leading the administration, optimization, and daily operations of the organization's Workday environment while providing leadership and oversight to the Workday team. This role serves as a subject matter expert for Workday HCM and related modules, overseeing a team of analysts, managing system configurations, supporting business processes, and ensuring data integrity across the platform. The Workday Supervisor partners closely with HR, Payroll, Finance, IT, and business leaders to drive system enhancements, improve processes, develop reporting solutions, and support strategic initiatives. This position balances hands-on technical configuration and analysis with team leadership, project management, operational support, and the continuous improvement of Workday functionality and overall user experience.
Responsibilities:
- Supervise and mentor Workday analysts
- Manage day-to-day support and maintenance of Workday modules
- Coordinate Workday updates, testing, and release management activities
- Monitor team workload, prioritize tasks, and ensure service-level expectations are met.
- Liaison to strategic system owners, end users, and HRIT for supported systems
- System administration for modules such as HCM, Recruiting, Time Tracking, Time Off, Compensation, Talent, Payroll, Finance, or Adaptive Planning.
- Configurations include security design/administration, creation, and maintenance of complex reports, maintain business process, and validation rules in Workday
- Identify opportunities for automation, validation, and self-service to improve efficiency and data integrity of HR system processes
- Maintain status of issues, enhancements, and project tasks
- Define business/technical requirements for system configurations and enhancements including system functional design documentation when applicable
- Partner with Stakeholders and/or vendor to troubleshoot system issues and integration data feeds
- Partner with strategic system owners on related process design and system training
- Resolution of help desk tickets within established service level agreement
- Participate as team lead or a core team member on projects and objectives related to supported systems
Requirements:
- BA/BS degree (or non-US equivalent) preferred and/or equivalent related work experience in HR and/or IT
- 4+ years of Workday configuration, administration, and support experience required.
- Previous leadership or supervisory experience preferred.
- Ability to fully comprehend holistic view of enterprise systems structure and processes in order to make solid, independent decisions with confidence relevant to supported systems
- Experience with Workday reporting, EIBs, integrations, and configuration.
- Strong interpersonal skills with the ability to collaborate with team members to understand and develop technology solutions for business needs
- Organized, possesses strong time management skills, and ability to prioritize multiple tasks to meet established deadlines
- Excellent written and verbal communication and presentation skills and ability to communicate effectively with all levels in the organization
- Knowledge of Workday modules such as HCM, Recruiting, Time Tracking, Time Off, Compensation, Talent, Payroll, Finance, or Adaptive Planning.
We are an Equal Opportunity Employer.
