Associate Program Manager - Meetings & Events
Your Destination
This position is a Remote position.
Your Expedition (position overview)
As a key member of the Direct Travel Meeting & Events team, the Associate Program Manager will be responsible for assisting and contributing to planning meetings/incentives in an entry level and administrative role.
This role will work closely with clients and a team of program managers and report to the team operations manager.
Going the Extra Mile (Responsibilities)
- Ensure accurate and timely data entry into Cvent
- Manage Website Registration Sites, Databases and Attendee Management
- Orchestrate Travel Arrangements for Attendees
- Draft program documents and communication for programs
- Draft Timelines for meetings and incentives
- Prepare close out reports as it pertains to our client service requirements.
- Draft Post Con or Meeting History Reports
- Begin Reconciliation Checklist Coordination
- Conduct file audit processes/procedures
- Manage the expense reimbursement process and vendor payment requests
- Negotiate agreements and terms with vendors for the health of the event budget
- Demonstrate industry knowledge by contributing effective ideas
Your Passport to Success (Qualifications)
- College degree preferred
- 1-3 years experience in Meetings & Incentives or the hospitality industry.
- Proficient with Windows operation system and variety of software programs
- Excellent written and verbal communication skills
- Time management and organizational skills
- High level of detail orientation
- Strong customer service skills
- Excellent leadership skills
- Strong quality control management
- Self-motivated and ambitious
- Prior experience working with attendee management systems preferred
- Demonstrate ability to learn and adapt to changing procedures, methods or processes and assist in teaching others.
Preferred Qualifications
- Proficient at multitasking
- Proficiency in Microsoft Office
- Prior experience in Cvent
Working Conditions
- Ability and willingness to work extended workdays and possible weekends
- Accessible during acceptable working hours identified per project/program
- Travel expectations – the potential of 5-10% or more of time annually
- Frequent use of a computer and other office equipment
- Ability to lift 20 lbs.
- Frequent sitting, standing, and walking
Your Benefits Onboard
In addition to Medical, Dental, and Vision benefits Direct Travel/ATPI offers a Total Rewards Package which includes Retirement Plans, Wellness, Rewards and Recognition, Sustainability, DE&I initiatives, and Mental Health Support.
Embark on the next step in your career journey with Direct Travel!
Direct Travel/ATPI is one of the fastest growing Travel Management Companies (TMC) in the world. By leveraging both the expertise of its people and innovative technology solutions, Direct Travel/ATPI enables clients to derive the greatest value from their travel program in terms of superior service, progressive technologies, and significant cost savings. Direct Travel/ATPI has offices globally and is currently ranked among the top providers on Travel Weekly's Power List. For more information, visit https://www.dt.com/about-us/careers/
Direct Travel/ATPI is an EOE/AA/Veteran/People with Disabilities employer
If you're ready to chart a new course and advance your career with the valuable moments and travel experiences that await, we welcome you to submit your resume for consideration at Direct Travel/ATPI.
Requirements:
- College degree preferred
-
2-3 years experience in Meetings & Incentives or the hospitality industry.
-
Proficient with Windows operation system and variety of software programs
-
Excellent written and verbal communication skills
-
Time management and organizational skills
- High level of detail orientation
-
Strong customer service skills
-
Excellent leadership skills
-
Strong quality control management
-
Proficient at multitasking
-
Self-motivated and ambitious
-
Prior experience working with attendee management systems preferred
-
Demonstrate ability to learn and adapt to changing procedures, methods or processes and assist in teaching others.
-
Must be able to lawfully work within the US and have unrestricted work authorization for US
-
Proficiency in Microsoft Office including Teams and SharePoint
- Prior experience in Cvent
-
Prior experience with virtual or hybrid programs
This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position.
