Pay: $17.00/hour (Level 1)
Schedule: Monday–Friday 100% Remote | Equipment Provided
U.S. Residents Only (excluding NY, WA, DC, OR)
We are seeking a highly organized, detail-oriented Case Coordinator to support patient care coordination in a fast-paced healthcare environment.
This is a phone-intensive role where you will spend the majority of your day making outbound calls to patients and providers, managing cases, and ensuring timely follow-up and documentation.
This role is an entry point into the organization, with strong opportunities for advancement based on performance.
-
thrive in highvolume environments
-
are comfortable being on the phone most of the day
-
can manage multiple cases with accuracy and efficiency
-
Make outbound calls throughout the day to patients and providers
-
Coordinate care by scheduling appointments and following up on cases
-
Document all interactions accurately in real time
-
Track multiple cases and ensure timely completion of tasks
-
Communicate clearly and professionally with patients, providers, and internal teams
-
Experience in call centers, healthcare coordination, scheduling, or highvolume environments
-
Ability to manage multiple tasks and cases simultaneously
-
Strong attention to detail and accurate documentation skills
-
Clear and professional communication skills
-
Comfort with backtoback calls for most of the workday
-
You prefer mostly inbound calls
-
You are not comfortable being on the phone throughout your shift
-
You prefer slowerpaced or less structured work environments
-
You are unable to work from a private, distractionfree workspace
-
Private, quiet workspace
-
Reliable internet connection
-
Ability to work without interruptions (no caregiving during shift hours)
-
Fully remote position
-
Stable, fulltime schedule
-
Clear promotionfromwithin culture
-
Real opportunity to grow your career in healthcare operations
-
Recruiter phone interview
-
Typing speed test (email link)
-
Final video interview with management
Streamline is a fast-growing company looking for capable individuals who want to grow with our company and establish a stable career in the workers’ compensation industry. Streamline strongly supports the internal advancement of our employees with promotional opportunities extended exclusively to in-house employees, along with annual, above-market merit increases and generous paid-time off and medical benefits.
