WE WELCOME YOU INTO A GROWING COMPANY
Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every day. We provide services in 14 states across the USA, and our programs grow every year. We specialize in home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities.
Culture Vision at Consumer Direct Care Network
At CDCN, we strive to create a workplace where everyone is supported and motivated to be their best; we collaborate on shared goals and celebrate our accomplishments.
JOB SUMMARY
The Director of Training and Talent leads our training, recruitment, and employee engagement teams. This role is responsible for developing and implementing soft-skills training, recruitment strategies, employee experience, and helping executives shape and model our culture. Reporting to the Senior Director of Quality, the Director will drive the execution of people services. As one of the country’s largest employee-owned healthcare organizations, the Director will lead employee experience initiatives in collaboration with senior leadership. In this new role, the Director will be an experienced and personable organizational developmental leader with a proven track record of building trust, and driving new initiatives in a fast-paced, high-growth environment.
JOB DUTIES
- Cross-Functional Partnership – Partner with department leaders to deliver soft-skills training programs that develop leaders and prepare the business for growth and scale.
- Brand and deliver an employee experience engagement strategy to support the business’s employee ownership program.
- Team Leadership - Lead the talent and training teams, and report on recruiting and learning metrics and outcomes.
- Talent Management - Strong knowledge of employment laws, recruitment strategies, and workforce planning.
- Lead the Network’s Employee Experience Committee – Provide recommended improvements based on employee feedback and implement projects that improve the employee experience.
- Onboarding - Design and implement onboarding programs that complement hard-skills training, with orientation and experiential curricula that fit all roles and career paths.
- Management and Supervisor Training– Own the creation and delivery of soft skills training for new and experienced managers and supervisors.
- Learning Technology & Content Development - Oversee learning management systems, develop multi-modal learning experiences (virtual, in-person, microlearning), and deliver engaging educational content, including assessments and interactive modules.
- Support hard skills training initiatives led by departmental leaders.
- Other duties as assigned by leadership
QUALIFICATIONS
- An excellent communicator and partner with the ability to influence leadership and drive actions across multiple teams, gaining support for and executing HR initiatives
- 5+ years of experience in recruitment, learning, and development
- Knowledge of the home care industry with its regulatory and operational complexities is important to success
- Focus on transparency and building trust
- Ability to coach leaders and resolve complex issues
- Software - Workday and Avature, or similar ATS, a plus
- Travel up to 10% in the US, including overnight travel
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Ability to work flexible and/or extended hours, if needed, to meet the job requirements
- Employees must provide their own reliable internet if working a remote/hybrid position
The incumbent typically works in an office environment and uses a computer, telephone, and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WHAT'S IN IT FOR YOU
When you join Consumer Direct Care Network, you will be exposed to numerous professional development opportunities. We welcome your contributions and value your integrity as we collaborate on work that moves us all toward a compassionate community. We have a long history of helping individuals build their careers in the home-care industry. This is truly a place where there is something for everyone, whether you are looking to support a particular lifestyle, seeking professional growth, or seeking new and challenging work, all in an expanding nationwide company with that small-company feel. Most importantly, you will experience the satisfaction of working in a culture built on caring. Caring for others comes naturally at Consumer Direct Care Network, based on our long history of connecting people and championing change, all geared toward helping others. We are proud of the longevity and loyalty of our employees. Their commitment to doing good work is what makes us a leader in the industry.
As a Consumer Direct Care Network team member you will receive:
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A rewarding career helping others
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Fun and engaging work environment built on team unity
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Job satisfaction knowing you make a difference in the work you do and lives we serve
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Professional training to help advance your skills for career development
Based on your position and employment status, you may be eligible for:
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Medical, Dental, and Vision Insurance
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Vacation accrued at 3.07 hours per pay period to use when accrued
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Two Paid Floating Holidays
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Nine Paid Federal Holidays
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Paid Safe Sick Time accrued at 1 hour per 30 worked to use when accrued
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Instant Earnings Option
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401(k) Retirement plan & discretionary company match
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Company-Paid Life Insurance
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Supplemental Life, Accident, Critical Illness, and Hospital benefits
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Short and Long-Term Disability
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Paid Parental Leave
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Flexible Spending Account
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Employee Assistance Program
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Pet Insurance
WHO WE ARE
Consumer Direct Care Network specializes in home and community-based services that assist older adults and individuals of all ages with disabilities and impairments to continue to live their lives independently in their own homes and communities. We provide coordinated service delivery in 14 states and the District of Columbia. Our services span from financial management services and support brokerage to traditional agency in-home care and caregiving to behavioral health. We have extensive experience with Medicaid, Medicare, private insurance, and with supporting people who pay for their own care.
Your opportunities within our network are endless, it’s not just a job, it’s a career… advance it with the Consumer Direct Care Network!
The Consumer Direct Care Network and its subsidiaries are an Equal Opportunity Employer and drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
In accordance with the Immigration and Reform Control Act (IRCA), you may only work at Consumer Direct Care Network if you are legally authorized to work in the United States. Consumer Direct Care Network does not provide visa sponsorship or STEM OPT extensions to employees.
